• Serving Pakistan’s Artisans & Textile Industry Since 1985
  • Bespoke Spools & High-Tenacity Cords

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Privacy Policy

Privacy Policy Overview

At Najaf Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or place an order. By using our website, you agree to the collection and use of your information in accordance with this policy.

We encourage you to read this Privacy Policy carefully to understand how your data is handled and safeguarded.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. The personal information we collect may include:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Account Information: Login credentials and password (encrypted).
  • Payment Data: Information necessary to process your payment (e.g., payment method details, transaction IDs). Note: Payment card details are processed securely by our third-party payment gateways and are not stored directly on our servers.
  • Order Details: Products you browse, place in your cart, or purchase.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Processing and fulfilling your orders, shipping products, and managing payments/refunds.
  • Creating and managing your account.
  • Sending order updates, shipping notifications, and customer support responses.
  • Improving our website, product catalog, and user experience.
  • Sending promotional emails or special offers (only if you have opted in to receive them).

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We only share information with third parties in the following circumstances:

  • Service Providers: Delivery/courier services (to ship your orders) and payment processors (to handle transactions securely).
  • Legal Requirements: If required by law, court order, or governmental regulations.
  • Business Transfers: In connection with any merger, sale of company assets, or financing.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember cart items, analyze site traffic, and understand user preferences. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no internet transmission or electronic storage is      100% secure.

6. Your Rights

Depending on your location, you have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal account data.
  • Opt-out of marketing communications at any time by clicking the “Unsubscribe” link in our emails.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be indicated by a revised “Effective Date” at the top of this page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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